The professional manner that they came and diagnosed my system was very honest and they really had our best interest in mind. The quotes of systems beat out the competition. Then the quality of the installers was very quick and knowledgeable. Which was great because of the temperature outside. Highly recommended.
Extraordinary company!! They went above and beyond in helping with the build out of our medical center. We will be using them on all of our future projects.
I was impressed with the Comfort Specialists technician who came to my house. He was very knowledgeable and had the faulty part ordered and replaced within 24 hours! I also liked that he didn’t try to charge me or upsell me on other stuff. Plus they gave me a good deal, so not too shabby!
I contacted Comfort Solutions to do a routine service on my heater and they found that the heat exchanger was in poor condition. The unit was fairly old and had been leaking water for some time so I wasn’t surprised to hear that. I asked if I could get an estimate on a new unit so they sent out their sales representative Mike. He was very professional and explained what options they had and what the difference would be between each different model. I was very pleased with the estimate and went with a two-stage heat and A/C Trane unit. I’ve had the new unit since February 2020 and am very pleased with it so far. I would definitely use them again!
Every pitch to these guys is a home run. They explained every step of the process to me and didn’t mind me asking dumb questions. A bargain at twice the price. Made the mistake of going with someone else once. Never again.
Probably the best experience with an HVAC/Plumbing company I have ever had in my 67 years… No exaggeration. They were on time. They were friendly and explained in simple terms what the problem was and how they would fix it. No up-selling. They replaced my two faulty water heaters in an hour’s time. Highly competent. They left no mess. I paid exactly what they quoted me. I have had many less-than-desirable experiences with Plumbing companies and dealing with Comfort Specialists was like a ray of sunshine in the winter. I couldn’t be more pleased. And no, I am in no way related to anyone associated with the company. They were just that good.